Delhi Chief Minister Arvind Kejriwal on Wednesday launched the 'Faceless' Services of the transport department to offer 33 major transport-related services completely online in the initial phase.
These 33 services cover almost 95% of the applications, the Delhi government said in a statement.
The decision is taken to curb corruption at transport department offices and to provide freedom to the people from long queues, brokers, middlemen at the RTO office.
In a statement, Kejriwal said that gradually, every service will be made faceless in all departments of the Delhi Government and the system has eradicated corruption and the need for middlemen.
The faceless service of the transport department has been rolled out officially after conducting trials for a few months. Transport Minister Kailash Gahlot said that 3.50 lakh service requests were approved in a faceless manner in the five-month-long trials.
Delhi RTO offices are using an AI-based facial recognition software supported by an Aadhaar based authentication system for ensuring security while issuing 'Online Learner Licence’ online.