The National Highways Authority of India (NHAI) has issued guidelines to ensure no more than 10 seconds of service time per vehicle even during peak hours at toll plazas to ensure minimal waiting time on 27 May.
Also during the rise of Covid and social distancing norms, FAS Tag as a toll payment option is gaining importance as it nullifies the chances of any human contact between the drivers and the toll operators.
Along with the minimal waiting time, the toll plazas will not allow vehicles to queue up more than 100 metres. Although, at most of the toll plazas, there is no waiting time after mandatory 100% FASTag, but even if for some reason there is a queue of waiting vehicles of more than 100 metres, the vehicles will be allowed to pass without paying toll till the queue comes within 100 metres from the toll booth.
A yellow line at a distance of 100 metres from the toll booth will be marked in each toll lane to inculcate a further sense of accountability in toll plaza operators.
On a lighter note, since its inception; FAS Tag in February 2021, its penetration at NHAI Toll Plazas has reached 96% and stands at 99% at many toll plazas and the success of Electronic Toll Collection (ETC) has been emphasized to have a new design and concept for the upcoming toll plazas. It will be as per as the traffic projections for the next 10 years and to have an efficient toll collection system.